AB-100: Data, Knowledge & Connectors
Data, Knowledge & Connectors is one of the skill areas tested on the Agentic AI Business Solutions Architect (AB-100) exam. Below are free AB-100 practice questions with worked answers and a concept diagram — each with a plain-language explanation. Practice the first 10 questions of AB-100 free, no signup.
The concept, in one picture
2 free AB-100 Data, Knowledge & Connectors questions
A company runs Microsoft Dynamics 365 Sales with leads stored in a Microsoft Dataverse table called Lead that uses non-standard terminology and custom columns. You must set up business terms on the Lead table so Microsoft Copilot controls can summarize leads effectively, with the least administrative effort. How should you configure the business terms?
- Author a brand-new business term for every field.
- ✓ Map each field's display name to a business term.
- Register the schema names as the business terms.
- Merge all the fields into a single custom field.
Mapping the fields' existing display names to business terms in the Sales AI glossary lets Copilot understand the custom columns and non-standard terminology while keeping admin effort minimal, since it reuses names already present instead of creating new terms per field or restructuring the table.
A company uses the Microsoft Dynamics 365 finance and operations apps and wants Microsoft Copilot in-app help and guidance to answer questions about its internal business processes. You must add one more knowledge source covering those business processes, and the solution must NOT introduce any new topics into the finance and operations Copilot agent. Which knowledge source should you add?
- A public website
- Microsoft Dataverse
- ✓ A file upload
- Azure AI Search
Adding a file upload (a PDF, Word, or text document) to the 'Copilot for finance and operations apps' agent in Copilot Studio supplies the internal business-process knowledge without authoring any new topics, satisfying the requirement.
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