PL-900: Power Automate
Power Automate is one of the skill areas tested on the Power Platform Fundamentals (PL-900) exam. Below are free PL-900 practice questions with worked answers and a concept diagram — each with a plain-language explanation. Practice the first 10 questions of PL-900 free, no signup.
The concept, in one picture
2 free PL-900 Power Automate questions
An organization intends to deploy Power Platform apps without using any development tools or plug-ins. Which actions are possible? For each statement, select Yes if it is true; otherwise select No.
- You can sync account records from Dynamics 365 Sales to an external third-party database.Yes
- You can generate invoices from orders and then email those invoices to the customer with a Power Automate flow.Yes
Using built-in connectors and Power Automate, account data in Dynamics 365 Sales can be synchronized with an external database without custom code, so the first statement is true. A Power Automate flow can also create invoices from orders and send them to customers, so the second statement is true.
An online retailer that sells sporting goods is seeing a surge in customers asking about the status of their shipments. You must give shoppers an interactive way, embedded in the retailer's website, to look up shipment status on their own. Which Power Platform capability best fits this need?
- A Power Automate cloud flow
- Customer Service Insights dashboards
- ✓ A Power Virtual Agents chatbot
- A Power BI report
A Power Virtual Agents (Copilot Studio) chatbot delivers a conversational, self-service interface that can be embedded in a website, letting customers look up shipment status without contacting an agent.
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